Travel and Tourism, a Hot Topic in Sierra Leone

Until a few days ago, if you had asked me to tell you about Sierra Leone, I would have had to think long and hard to tell you much about this West African country. I could probably have explained roughly where the country is located. I may have mentioned something about the slave trade being connected to Sierra Leone. I could certainly have told you that they had experienced a brutal civil war. I might even have admitted that I wasn’t entirely sure whether the war was 100% over. And that’s about it.Slavery and war. A pretty negative view of what is in fact an exceptionally positive country. Today, I see Sierra Leone from an entirely different perspective.It is difficult to ignore Sierra Leone’s history and focus purely on the present. Once a fertile area inhabited by dozens of tribes, it was settled by the Portuguese in the 1400′s who built a fort as a trading post for gold, spices, ivory and slaves. A British protectorate in later years, Sierra Leone had the dubious honour of becoming home to more than 40,000 freed slaves who gave Freetown its name. As a protectorate, Sierra Leone was exploited for its mineral and diamond wealth in the 1900′s and Sierra Leonean’s fought against the Germans in Cameroon in the First World War, and alongside the British in the Second World War. In 1961, Sierra Leone achieved independence from Britain and governed itself peacefully for 30 years. The peace was not to last and was followed by a decade of brutal civil war that destroyed the economy, brutalised the people and left a country that is rich in resources as one of the poorest in the world.The conflict was officially declared over in January 2002, and President Kabbah reelected in May 2002. Since then, the people of Sierra Leone have been pulling together to repair, renew and regenerate.Whilst doing research for a new website looking at travel and tourism in Sierra Leone, I came into contact with Sierra Leoneans from all manner of backgrounds living in both Sierra Leone and elsewhere. Their passion for the country was infectious: they clearly wanted to get the message across that Sierra Leone has far more to offer than a sad recent history and that reconstruction is moving ahead at a rapid pace. And indeed, proof of reconstruction is everywhere – new roads are being built, mines are being re-opened, dam projects started before the war are once again underway, markets are once again thriving and humming with life. There is also a great deal of confidence in Sierra Leone’s potential as a tourist destination: a Chinese company has recently invested a reputed US$270 million in the hotel infrastructure; enterprising companies like Kevin McPhillips Travel (based in the UK, USA and the Netherlands) offer exclusive twice weekly flights to Sierra Leone; African Tour specialists are researching viable package holidays in the region. The exciting thing about investment in Sierra Leone is that more is set to follow!They have a right to be confident. The beaches along Sierra Leone’s golden peninsula are said to be one of the world’s best kept secrets. Secluded, clean and stretching for miles on end, beach tourism is one of the top items on the government’s tourism promotion agenda. Beaches with very British names like Kent, Lumley, Sussex and York mix with more African names like Bureh Town, Tokey and Mammah beach, andAlthough many of the forests and much of the wildlife has been disturbed and in some cases, destroyed, by the war, eco-tourism is an important focus of Sierra Leoneans and natural treasures like Outamba-Kilimi National Park, populated by game animals such as elephants, chimpanzees and pigmy hippos, and Mount Bintimani, the highest point in West Africa, are just two of the worthwhile wildlife attractions on offer. Tacugama Chimpanzee Sanctuary rescues orphaned and captured chimps and has been described as one of the most successful Sierra Leonean wildlife endeavours, whilst Tiwai Island is home to over 3000 chimps as well as other game.Lakes, rivers and dams are perfect for picnics and relaxing. The marshlands hide a myriad of colourful birds – indeed, the bird life has been less affected by the war than the animals, and everywhere you go, the air is filled with birdsong. Sierra Leone is a bird-watchers dream! Tiwai Island for one boasts over 135 different bird species!For culture vultures and those with historical interests, the remnants of the slave trade make interesting and though-provoking expeditions. Bunce Island, a slave trading fortress, is a brief boat trip up the river; Freetown is itself a monument to freed slaves and its Cotton Tree, which stands in the heart of what is thought to be an old slave market, is now an impressive national symbol. Graves, monuments and forts are all that remain of British and Portuguese power in Sierra Leone: each has a tale to tell. There are over 16 different ethnic groups in the country, including the Krio, descendents of freed slaves who speak an English-based Creole called Krio, and visiting villages and chatting to people in markets and in the streets is rewarding for all parties!Freetown is probably the most developed of the cities, offering a level of safety that is difficult to match even in Western countries. Hotels, restaurants and nightspots are sprouting like mushrooms, and eating out in Sierra Leone promises a range of traditional and international treats, and seafood that is beyond belief!One has to wonder what attraction will tip the scales in making Sierra Leone the popular destination that it once was before the civil war. Based on my experiences with Sierra Leoneans in recent weeks, I feel that it will be the people who make the difference. Without exception, every Sierra Leonean that I have met or worked with has been proud of their country, proud of its progress and excited about the future. They are unfailingly welcoming, greeting aid-workers and travellers alike with smiles that you can only find in Africa, with an optimism – no, positivity – that other countries would do well to emulate.For travellers in search of a “diamond in the rough”, Sierra Leone offers a holiday like no other – my only advice to you is to visit sooner rather than later, to avoid what is sure to be a stampede once holiday-makes and tour operators latch on to this gem of a destination.

Optimal Web Design: a Delicate Balance Between Aesthetics, Usability, and Accessibility

Having designed and developed websites for over 25 years, I must confess the biggest gripe I have when it comes to dealing with clients: their obsession with aesthetics. Hold on – what’s wrong with that? Surely I’m forgetting the “design” part of web design by complaining that clients focus too intently on how the site actually…looks? No, I’ve not forgotten – it’s just that aesthetics need to be balanced with usability and accessibility considerations too, and that if a client becomes too focused on aesthetics, their site can concede too many usability and accessibility features in the process.

The advantage aesthetics have over usability and accessibility is that it’s visual, whereas the latter two are often “invisible”: they’re not obvious, yet they can severely affect the level of success a website can hope to achieve.

Before we go too far, let’s get definitions of two words that are already popping up a lot in this article.

Usability
This term is fairly self-explanatory: usability concerns itself with how easy a website is to use. A website with strong usability is easy to navigate while making it easy for the visitor to do stuff (e.g. buy something, find out certain key information).

Accessibility
This term has two chief aspects to it: 1) how accessible a site is to people, particularly people with disabilities. 2) how accessible a site is to all devices.

On point 1), a site might be inaccessible if you can only navigate it by mouse, or if images do not have alt text, so blind people can’t have the images described to them via a screen reader.

On point 2), a website might be considered inaccessible if it doesn’t provide small-screen devices with a single column layout (therefore the text is very small, and you have to pinch-and-zoom to read it).

Suggested article: Directory of Web Design and Development Related Websites

So what kind of problems can too much focus on aesthetics cause?
Some common problems that come to mind:-

custom fonts that are hard to read
imagery in the header area that pushes the actual content of the page way below the fold (“below the fold” is the part of the page you have to scroll to see).
“mystery meat navigation” – navigation that’s hidden away, and you only know something is a link when you hover over it with your finger or mouse (usually these are images)
layouts that require horizontal scrolling
These are just some examples. They are usually part of a concept that the client has in their head. For example, a client might say “I’m imagining my site where each page looks like lined paper, and all the text will be displayed as a handwritten font”. There’s nothing wrong with such an idea per se, but problems can arise when the content of the site doesn’t match the design. For example, text as scrawled hand-writing can work very well with short-form content, but people will struggle to read it if it’s long-form.

There’s certainly a time and a place for conceptual ideas to be developed as web pages, but the typical client of mine is a small business that needs their site to perform specific tasks: to make it as easy as possible for someone to buy something, sign up to a service, sign up to a newsletter. Achieving these goals means balancing aesthetics with usability and accessibility so that they can create an optimum experience for the visitor.

Suggested article: Design Views | Share your design philosophies and ideas

Established websites focus a lot on usability and accessibility
You only have to look at the big platforms like Google, eBay, and Amazon to know how much time and money Big Tech throw at making their own websites as accessible and usable as possible. These sites aren’t using conceptual designs or trying to “wow” the visitor with eye candy. I often cite these examples to prospective new clients.

Hold on – most sites use templates now – isn’t usability and accessibility baked in?
For sure, there’s a lot of issues that are ironed out by the underlying website template. For example, HTML structure (headline tags et al), and responsive design are included in most templates these days. However, the content itself can cause issues. A client adding large images to the top of the page can push text down the page – even the title of the page can end up below the fold. Their navigation titles are vague or outright misleading. Moreover, not all design templates practice good usability and accessibility. Many layouts flagrantly ignore good web design practices. This is the issue where clients say “I really love the look and feel of this design template…”, and you know you’d have to turn it inside out to make it a useable and accessible website. I’ve put many a design template through an ahrefs.com audit only to see it get a very low score, and realize the amount of work I’d need to get a score of 95%+ isn’t worth the trouble. In summary, not all templates are the same. Some are very considerate toward usability and accessibility, others don’t even know these concepts exist.

Making it clear to clients
Of course, I don’t get in a war of words with clients. I explain what I can do for them, and what they need to look out for when it comes to maximizing their website’s potential. Actually, it’s more often the case that as soon as their website goes live, they then start to focus heavily on site performance – which is like the lightbulb moment for them: they’re reeling off their basket abandonment stats, their page bounce percentages, their conversion rates. And thus, often without knowing it, they start to optimize their site’s content to further help their visitors achieve the aims they are trying to achieve.

Alternative Financing Vs. Venture Capital: Which Option Is Best for Boosting Working Capital?

There are several potential financing options available to cash-strapped businesses that need a healthy dose of working capital. A bank loan or line of credit is often the first option that owners think of – and for businesses that qualify, this may be the best option.

In today’s uncertain business, economic and regulatory environment, qualifying for a bank loan can be difficult – especially for start-up companies and those that have experienced any type of financial difficulty. Sometimes, owners of businesses that don’t qualify for a bank loan decide that seeking venture capital or bringing on equity investors are other viable options.

But are they really? While there are some potential benefits to bringing venture capital and so-called “angel” investors into your business, there are drawbacks as well. Unfortunately, owners sometimes don’t think about these drawbacks until the ink has dried on a contract with a venture capitalist or angel investor – and it’s too late to back out of the deal.

Different Types of Financing

One problem with bringing in equity investors to help provide a working capital boost is that working capital and equity are really two different types of financing.

Working capital – or the money that is used to pay business expenses incurred during the time lag until cash from sales (or accounts receivable) is collected – is short-term in nature, so it should be financed via a short-term financing tool. Equity, however, should generally be used to finance rapid growth, business expansion, acquisitions or the purchase of long-term assets, which are defined as assets that are repaid over more than one 12-month business cycle.

But the biggest drawback to bringing equity investors into your business is a potential loss of control. When you sell equity (or shares) in your business to venture capitalists or angels, you are giving up a percentage of ownership in your business, and you may be doing so at an inopportune time. With this dilution of ownership most often comes a loss of control over some or all of the most important business decisions that must be made.

Sometimes, owners are enticed to sell equity by the fact that there is little (if any) out-of-pocket expense. Unlike debt financing, you don’t usually pay interest with equity financing. The equity investor gains its return via the ownership stake gained in your business. But the long-term “cost” of selling equity is always much higher than the short-term cost of debt, in terms of both actual cash cost as well as soft costs like the loss of control and stewardship of your company and the potential future value of the ownership shares that are sold.

Alternative Financing Solutions

But what if your business needs working capital and you don’t qualify for a bank loan or line of credit? Alternative financing solutions are often appropriate for injecting working capital into businesses in this situation. Three of the most common types of alternative financing used by such businesses are:

1. Full-Service Factoring – Businesses sell outstanding accounts receivable on an ongoing basis to a commercial finance (or factoring) company at a discount. The factoring company then manages the receivable until it is paid. Factoring is a well-established and accepted method of temporary alternative finance that is especially well-suited for rapidly growing companies and those with customer concentrations.

2. Accounts Receivable (A/R) Financing – A/R financing is an ideal solution for companies that are not yet bankable but have a stable financial condition and a more diverse customer base. Here, the business provides details on all accounts receivable and pledges those assets as collateral. The proceeds of those receivables are sent to a lockbox while the finance company calculates a borrowing base to determine the amount the company can borrow. When the borrower needs money, it makes an advance request and the finance company advances money using a percentage of the accounts receivable.

3. Asset-Based Lending (ABL) – This is a credit facility secured by all of a company’s assets, which may include A/R, equipment and inventory. Unlike with factoring, the business continues to manage and collect its own receivables and submits collateral reports on an ongoing basis to the finance company, which will review and periodically audit the reports.

In addition to providing working capital and enabling owners to maintain business control, alternative financing may provide other benefits as well:

It’s easy to determine the exact cost of financing and obtain an increase.
Professional collateral management can be included depending on the facility type and the lender.
Real-time, online interactive reporting is often available.
It may provide the business with access to more capital.
It’s flexible – financing ebbs and flows with the business’ needs.
It’s important to note that there are some circumstances in which equity is a viable and attractive financing solution. This is especially true in cases of business expansion and acquisition and new product launches – these are capital needs that are not generally well suited to debt financing. However, equity is not usually the appropriate financing solution to solve a working capital problem or help plug a cash-flow gap.

A Precious Commodity

Remember that business equity is a precious commodity that should only be considered under the right circumstances and at the right time. When equity financing is sought, ideally this should be done at a time when the company has good growth prospects and a significant cash need for this growth. Ideally, majority ownership (and thus, absolute control) should remain with the company founder(s).

Alternative financing solutions like factoring, A/R financing and ABL can provide the working capital boost many cash-strapped businesses that don’t qualify for bank financing need – without diluting ownership and possibly giving up business control at an inopportune time for the owner. If and when these companies become bankable later, it’s often an easy transition to a traditional bank line of credit. Your banker may be able to refer you to a commercial finance company that can offer the right type of alternative financing solution for your particular situation.

Taking the time to understand all the different financing options available to your business, and the pros and cons of each, is the best way to make sure you choose the best option for your business. The use of alternative financing can help your company grow without diluting your ownership. After all, it’s your business – shouldn’t you keep as much of it as possible?